Fridge Repair Frequently Asked Questions
Practical information to help you prepare for a refrigerator repair visit in Nairobi.
Do you provide same-day fridge repair?
Same-day attendance may be available depending on your area, the time you contact us, traffic, workload and the type of appliance. Call early and share complete fault details so we can advise on the most practical appointment.
How much does fridge repair cost?
Cost depends on the cause of the fault, appliance design, labour and any part required. We diagnose first and explain the quotation before approved work begins.
Which brands do you repair?
We work on many brands used in Kenya, including Samsung, LG, Bosch, Hisense, Haier, Beko, Von, Ramtons, Whirlpool and Mika. Visit our Brands page for detailed information.
Do you refill fridge gas?
Yes, where appropriate. Refrigerant should not routinely run out, so we first check for leaks, restrictions or another sealed-system problem before charging.
What should I send when booking?
Share your location, appliance brand, model-label photo if possible, fault description, any display code and when the problem started.
Should I switch off a fridge that is not cooling?
If there is burning smell, electrical tripping, exposed wiring or water near electrical components, disconnect it safely. Otherwise ask our team for guidance because the best step depends on the symptom.
Do you repair commercial refrigerators?
We support selected display chillers, bottle coolers, under-counter units, freezers and cold-room systems. Send equipment details so we can confirm suitability.
Can you bring the part on the first visit?
Common parts may be available, but exact compatibility depends on the full model code. Sending a model-label photo before the visit improves preparation but diagnosis is still required.